You mentioned to us that on occasion you have experienced difficulty in finding the product you wish to order. We listened to your concerns and have worked hard to find a solution to this problem. We have now completed a major exercise to break down over 30,000 products into their constituent characteristics and then present each product in a way that makes it much easier to find.
You can now click on the catalogue tab, select the appropriate product group and drill down using headings such as type, colour, brand etc to locate the actual product itself or a choice of products that meet your requirements. This feature is in addition to the existing methods for locating products i.e. past purchases, favourites and an enhanced product search function.
At the same time we have taken the opportunity to improve the product descriptions and images and also offer an extended and more up to date range of products and services.